Hong Kong

Data Center Technician

Job description

A Data Center Technician is responsible for deploying and maintaining servers in a fast-paced environment with rapidly shifting priorities.  Attention to detail and documentation skills are critical to being successful in this position.

  • Provide on-site physical and virtual support of technology infrastructure
  • Deploy and configure Windows and Linux server operating systems
  • Prioritize requests and deploy servers to meet deadlines
  • Install and support Windows & Linux operating systems
  • Perform hardware maintenance on mission critical systems (storage, network, servers)* – candidate must be able to troubleshoot server hardware, diagnose and make parts replacement including but not limited to hard disks, controller cards, RAM, motherboard, power supply.
  • Accomplish inventory control for servers, components and cables
  • Respond to regular phone or ticket requests/incidents/change orders from 24×7 Operations Center
  • Accomplish other tasks and projects as assigned by management
  • Diagnose and repair various network, software, and hardware configuration issues
  • Install and remove server, network, and infrastructure equipment
  • Receive, unbox, and move assets from building loading dock to the datacenter
  • Update and maintain corporate asset and inventory management system with all moves, adds, and changes
  • Communicate with customers via email, lync, and corporate ticketing system
  • Perform daily walkthroughs of the environment to check for system faults and escalate
  • Attending in projects and capable to fullfill the role as a technical project lead
  • Cable infrastructure and hosts per industry guidelines
  • work well in a high stress environment