Career opportunities with RED
Our work culture
To attract the best professionals, we have worked hard to create and maintain a culture where you can own your work, gain expertise but also try new ideas – all in a proactive and friendly environment.
We’re looking for proactive and enthusiastic professionals, eager to grow with our company. We care about our employees and enable them to succeed. This is how we like to work and why we believe it works. We regularly seek top professionals with the following profiles to join our company. If you think you’re a good match, drop us an email, we’d love to hear from you!
Job offers
Hong Kong
Data Center Technician
Job description
A Data Center Technician is responsible for deploying and maintaining servers in a fast-paced environment with rapidly shifting priorities. Attention to detail and documentation skills are critical to being successful in this position…
Singapore
Remote Hand Support Level 1
Job description
- Monitor incoming tickets for processing from the ticketing portal or via email and respond based on SLA
- Provide support to clients/users over the phone or via email
- Perform power verification and break-fix. eg. Change Hard disk, RAM etc
- Mounting of equipment onto racks
- Perform cable patching (copper, fiber cables and site surveys)…
Singapore
Remote Hand Support Level 2
Job description
- Monitor incoming tickets for processing from the ticketing portal or via email and respond based on SLA.
- Provide support to clients/users over the ticketing portal, phone or via email.
- Perform power verification, power cycling of equipment and break-fix. eg. Change Hard disk, RAM etc…
Singapore
Operations Support Engineer Lead (TL-OSE-LD)
Job description
- Ensure that daily operations and tasks are properly completed or followed up.
- Prepare and manage the work roster, man power planning, back-fill and tracking of attendance and staff performance
- On-board new team members through providing OJT and certifying them if they can be put on shift…
Singapore
Operations Support Engineer II (TL-OSE-NOC)
Job description
- Provide Technical Support through phone, email, ticketing portal
- Monitoring of internal and external networks, Services and Systems
- Network/System Troubleshooting – proactively respond to alarms from network monitoring tools and take appropriate actions to resolve the alarms or system alerts…
Singapore
IT Engineer (Lead)
Job description
- Oversee Remote Hands team and Enterprise Support team
- Ensure that daily operations and tasks are properly completed or followed up.
- Set clear team goals, delegate tasks effectively and set deadlines…
Singapore
Project Engineer
Job description
- Develops project objectives by reviewing project proposals and plans; conferring with management.
- Determines project responsibilities by identifying project phases and elements; reviewing bids from contractors.
- Determines project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates…
Singapore
IT Engineer (ES)
Job description
- Install, upgrade, support and troubleshoot all versions of Windows OS and MS-Office, including O365 and any other authorized software of clients
- Install, upgrade, support and troubleshoot printers, computer hardware and any other authorized peripheral equipment
- Diagnose and repair problems to the client’s desktops & laptops via the phone, email and remote tools or in person at the user’s location…
Singapore
Data Center Support Engineer
Job description
- Monitor incoming tickets for processing from the ticketing portal or via email and respond based on SLA.
- Provide support to clients/users over the ticketing portal, phone or via email.
- Perform power verification, power cycling of equipment and break-fix for servers and network devices
Singapore
Project Engineer
Job description
- Develop project activities by reviewing project proposals and plans; conferring with management.
- Determine project specifications by studying product design, customer requirements, and performance standards; completing technical studies.
- Maintain project schedule by studying project plan and specifications; calculating man-hour requirements; sequencing project elements.
Singapore
ASM Engineer
Job description
- Act as the primary interface to the assigned customers dealing with all customer service matters and escalations. Be the first level service management escalation point (24×7 on-call basis).
- Actively manage any major incidents or potential service-impacting incidents, understand business impacts from customers, mobilize the necessary troubleshooting efforts, support the identification of appropriate customer work-arounds with use of service restoration process.
