The ideal solution for the small office, business startup or less business critical user. An economic maintenance and support solution for your IT system, that enables you to focus on your core objectives.

• Support Hours (8×5)
• RITA IT Support Hotline (Helpdesk System)
• Preventative Maintenance
• End User Support
• Remote Technical Support
• Email Support
• IT Consultancy
• Quick Response Time (NBD)
• Network Support (Optional)
• System Support (Optional)
• Phone System Support (Optional)
• Backup Storage Services (Optional)
• Add, Changes, Moves (Optional)
• IT Documentation (Optional)
• Summary Report (Optional)
• Asset Management (Optional)
• User Account Management (Email/Domain) (Optional)
• Disaster Recovery Plan (Optional)
• IT Security Policy (Optional)
• Mobile Device Support (Optional)
• VIP Support (Optional)
• Remote Cloud Data Backup (Optional)
• Data Center Colocation Service (Optional)

Tailored to meet the demands of a growing business, branch office or representative office. RITA Essential provides scalable IT support and maintenance services with faster response times.

• Support Hours (8×5)
• RITA IT Support Hotline (Helpdesk System)
• Preventative Maintenance
• End User Support
• Remote Technical Support
• Email Support
• IT Consultancy
• Quick Response Time (8x5x4 Hrs)
• Network Support
• System Support
• Phone System Support
• Backup Storage Services
• Add, Changes, Moves
• IT Documentation
• Summary Report
• Asset Management
• User Account Management (Email/Domain) (Optional)
• Disaster Recovery Plan (Optional)
• IT Security Policy (Optional)
• Mobile Device Support (Optional)
• VIP Support (Optional)
• Remote Cloud Data Backup (Optional)
• Data Center Colocation Service (Optional)

For businesses where uptime IT continuity is critical to your operations. RITA Comprehensive provides our most complete preventative maintenance program and our fastest response and resolution service. It’s as though we are part of your internal team.

• Support Hours (24×7)
• RITA IT Support Hotline (Helpdesk System)
• Preventative Maintenance
• End User Support
• Remote Technical Support
• Email Support
• IT Consultancy
• Quick Response Time (24x7x2 Hrs)
• Network Support
• System Support
• Phone System Support
• Backup Storage Services
• Add, Changes, Moves
• IT Documentation
• Summary Report
• Asset Management
• User Account Management (Email/Domain)
• Disaster Recovery Plan
• IT Security Policy
• Mobile Device Support
• VIP Support (Optional)
• Remote Cloud Data Backup (Optional)
• Data Center Colocation Service (Optional)