Hong Kong
Data Center Technician
Job description
A Data Center Technician is responsible for deploying and maintaining servers in a fast-paced environment with rapidly shifting priorities. Attention to detail and documentation skills are critical to being successful in this position.
- Provide on-site physical and virtual support of technology infrastructure
- Deploy and configure Windows and Linux server operating systems
- Prioritize requests and deploy servers to meet deadlines
- Install and support Windows & Linux operating systems
- Perform hardware maintenance on mission critical systems (storage, network, servers)* – candidate must be able to troubleshoot server hardware, diagnose and make parts replacement including but not limited to hard disks, controller cards, RAM, motherboard, power supply.
- Accomplish inventory control for servers, components and cables
- Respond to regular phone or ticket requests/incidents/change orders from 24×7 Operations Center
- Accomplish other tasks and projects as assigned by management
- Diagnose and repair various network, software, and hardware configuration issues
- Install and remove server, network, and infrastructure equipment
- Receive, unbox, and move assets from building loading dock to the datacenter
- Update and maintain corporate asset and inventory management system with all moves, adds, and changes
- Communicate with customers via email, lync, and corporate ticketing system
- Perform daily walkthroughs of the environment to check for system faults and escalate
- Attending in projects and capable to fullfill the role as a technical project lead
- Cable infrastructure and hosts per industry guidelines
- work well in a high stress environment
